Privacy Policy
1. Who We Are
Holtex Ltd is a UK-based precision engineering company registered in England and Wales.
Company Number: 07481563
Registered Office: Unit 1, Skelmanthorpe Technology Park, Station Road, Skelmanthorpe,
Huddersfield, West Yorkshire, HD8 9GA
Email: sales@holtex.co.uk
Phone: 01484 684001
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, and company name (if applicable)
- Enquiry Details: Information you provide via our contact form or email
- Website Usage Data: IP address, browser type, operating system, and pages visited (collected via cookies or analytics tools)
- Business Correspondence: Communications with clients, suppliers, and partners
- Job Applications: CVs and related information if you apply for a role
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide customer support
- Fulfil contracts or service requests
- Improve website functionality and user experience
- Notify you about important updates or services (if requested)
- Maintain internal records and comply with legal obligations
4. Legal Bases for Processing
We rely on the following lawful bases to process your personal data:
- Consent – when you actively submit information via our contact form
- Contract – where processing is necessary to perform or enter into a contract
- Legal Obligation – where we are legally required to retain records
- Legitimate Interests – such as improving our services and managing relationships
5. Data Sharing and Transfers
We do not sell your personal data. We may share it with:
- IT service providers (e.g., hosting or analytics tools)
- Legal or regulatory authorities, if required
- Project partners or subcontractors, when necessary for collaboration
All third parties are required to handle your data securely and in accordance with applicable laws.
6. Cookies and Tracking
Our website may use cookies or similar technologies to:
- Analyze traffic and user behavior
- Improve performance and functionality
You can control or delete cookies through your browser settings.
7. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, including any legal or regulatory requirements.
8. Your Rights
Under the UK GDPR, you have rights to:
- Access the personal data we hold about you
- Request correction or erasure of your data
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk
To exercise your rights, please contact: sales@holtex.co.uk
9. Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
10. Third-Party Links
Our website may contain links to third-party websites (e.g., project partners or news features). We are not responsible for the privacy practices of these sites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Holtex Ltd
sales@holtex.co.uk
01484 684001
13. File Uploads and Confidentiality
If you share any files, drawings, specifications, or supporting documents with us — whether via email, our contact form, or another channel — we will treat them as strictly confidential.
We will only use these files for the following purposes:
- To provide a quotation or proposal related to your enquiry
- To carry out work as part of an agreed project or contract
We will not:
- Share your files with any third party without your explicit consent (unless legally required)
- Use your files for any purpose outside the scope of your project
- Sell, rent, or disclose your files for commercial purposes
All files are stored securely and access is limited to relevant Holtex personnel.
